ABSTRACT
This Project work is centered on the
design of a computerized automated teller machine. With the aim of achieving
the proper and swift implementation of the use of the machine in withdrawing
money using First Bank PLC as a case study. This project work is divided into
five Chapters. Chapter one comprises of the background of the study, which
gives an overview of an Automated teller machine as well as the following sub
heading such as the problem of the study, significance, scope of the study and
definition of terms. Chapter two gives clear details on related literatures
review about the subject matter. Chapter three talks about system analysis and
design while chapter four explains the implementation of the new developed
system and chapter gives the summary and conclusion of the project work. The
software was design using visual basic 6.0, the design was subdivided into module
which link one form to another. The problem that prompted the development of
the software is as stated as followed. Customers encounter theft when they are
travelling with huge amount of money. Secondly, customers are not attended to
on time because of the crowd in the bank. In other to alleviate this problem it
was important to develop this system that will put a stop to the manual system
of withdrawing money.
CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The introduction of an automated
teller machine came into lime light in the banking sector some years ago in
Nigeria, as a result of the need to satisfy the customers transaction within
and outside the banking sector and to proffer solution to the malicious act
that was associated with rubbers stealing money from people when ever they are
travelling for one business transaction or the other due to the large some of
money they take along. An automatic teller machine or ATM allows a bank
customer to conduct their banking transactions from almost every other ATM
machine in the world. Before now, customers where withdrawing money from the
bank via the counter method which created a lot of pressure on the cashiers due
to the number of people to satisfy each day, due to this single act customers
where complaining because some of them end up going home without any money and
at the same time they spend all their time in the bank. In other to stop this
re - occurrence in the banks, it was important to introduce this system so as
to alleviate the problem. An automated teller machine (ATM), also known as a cash point (which is a trademark
of Lloyds
TSB), cash machine
is a computerised telecommunications device that provides the clients of
a financial institution
with access to financial transactions in
a public space without the need for a cashier, human clerk or bank
teller.
1.2 STATEMENT
OF THE PROBLEM
The reason why this method was
embarked upon was due to the problems that where associated with the
conventional method of withdrawing money across the counter that makes
customers not to be comfortable and unsatisfied when ever they go to the bank
to make withdrawal. Another problem that prompts the introduction of this new
method of withdrawing money was as a result of what people face when they are
travelling with huge amount of money whereby rubbers attack them on the way to
collect the money from them.
1.3 OBJECTIVE OF THE STUDY
The objective of the system is to
I.
For
easy access to money from any outlet even without going to the bank which the
customer is banking with.
II.
To
reduce stress from withdrawing money
1.4 SIGNIFICANCE
OF THE STUDY
The main advantage of using an ATM is
the fact that you can have access to the cash in your bank account whenever you
need it. If, for instance, you are at a store that does not take checks or
credit cards but it has an ATM, you can withdraw the money for your purchase.
This also means you can travel anywhere without cash. If the location has an
ATM and you have your ATM card, you can access your money instantly.
Another significance of ATM machines
is that it has taken away much of the job of the local banker. Now, customers
can deposit pay checks and withdraw cash freely at any time; banking has become
private and independent.
1.5 SCOPE OF THE STUDY
1.5 SCOPE OF THE STUDY
The
scope of this study is to design an automated teller machine that is capable to
processing customers account as well as enabling them to make withdrawal
using first bank PLC. ATM Machine. The main aim is
to perform a full computerization of an automated teller machine which can be
easily accessible by customers that are banking with any of the indigenous
banks in Nigeria
1.6 DEFINITION
OF TERMS
Certain
concepts need to be defined for clarity of terms as used in this work. They are
as follows:
Account: A single account in a bank against
which transactions can be applied Accounts may be of various types with at
least checking and savings_ A customer can hold more than one account
Atm:
A station that allows customers to enter their own transactions using cash
cards as identicationThe ATM interacts with the customer to gather transaction
information sends the transaction information to the central computer for
validation and processing and dispenses cash to the customer We assume that an
ATM need not operate independently of the network
Bank: A financial institution that holds accounts for customers
and that issues cash cards authorizing access to accounts over the ATM network.
Bank Computer: The computer owned by a bank that
interfaces with the ATM network and the banks own cashier stations. A bank may
actually have its own internal network of computers to process account.
Electronic Banking: Electronic banking, also known as
electronic funds transfer (EFT), is simply the use of electronic means to
transfer funds directly from one account to another, rather than by check or
cash. You can use electronic funds transfer
Customer: A person, company, or
other entity
which buys goods and
services
produced by another person, company, or
other entity.
Atm Card: An ATM
card (also known as a bank card,
client card, key card or cash card) is a card issued by a bank, credit
union or building
society that can be used at an ATM for deposits,
withdrawals, account information, and other types of transactions, often
through interbank networks.
Debit Card: An electronic card issued by a bank
which allows bank clients access to their account to withdraw
cash or pay for goods and services. This removes the need for bank
clients to go to the bank to remove cash from their account as they can
now just go to an ATM or pay electronically at merchant locations.
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